Implementation of 2024

Internal Policies Amended in 2024

Name of the Internal Policy	Date of Amendment
Rules and Procedures of Shareholders’ Meeting	Amended and adopted by Board of Directors on Feb 27, 2024
Rules and Procedures of Board of Directors Meetings	Amended and adopted by Board of Directors on Feb 27, 2024
Measures of Subsidiary Management	Amended and adopted by the President on Apr 26, 2024
Financial Inclusion Policy	Amended and adopted by Board of Directors on May 22, 2024
Sustainable Finance Policy	Amended and adopted by Board of Directors on May 22, 2024
Whistle-Blower Policy	Amended and adopted by Chairman on May 24, 2024
Intellectual Property Internal Audit Procedures	Amended and adopted by by Chairman on Jun 27, 2024
Measures of Information Management	Amended and adopted by Board of Directors on Jul 1, 2024
Regulations Governing Evaluation of the Performance of the Board of Directors	Amended and adopted by Board of Directors on Aug 28, 2024
Intellectual Property Rights Management Manual	Amended and adopted by Board of Directors on Oct 23, 2024
Corporate Sustainable Development Best Practice Principles	Amended and adopted by Board of Directors on Nov 12, 2024
Audit Committee Charter	Amended and adopted by Board of Directors on Nov 12, 2024
Operational Procedure for Preparation and Validation of the Sustainability Report	Amended and adopted by Board of Directors on Nov 12, 2024

Projects Undertaken in 2024

Item	Description
Results of legal compliance self-examination	According to the Requirements of the laws and regulations applicable to listed companies, legal compliance has become a crucial part of internal. The Company and its subsidiaries completed the self-examination and self-assessment of legal compliance for the year 2024, in which neither material deficiencies nor illegal matters have been found.
Legal compliance on business operations and activities	Legal compliance matters of the listed company Compliance matters of international subsidiaries Compliance matters for Anti-Money Laundering and Counter-Financing of Terrorism
Legal Compliance on new business and products	Legal Compliance on new business and products Legal Compliance on traditional products and services
Training on legal compliance for reducing the legal risk of business operation	Training on following subjects: Business Ethics Product Legal Compliance Legal Education on Handling Material Information Legal Education on Anti-Money Laundering and Counter-Financing of Terrorism
Legal Compliance on Personal Information Protection Policy	The Company has amended the Personal Information Protection Policy in 2021. The Legal Department of the Company is the unit-in-charge for supervision, coordination and monitoring of the implementation of personal information protection policy.The Company implements the system of Data Loss Prevention (“DLP”) from May this year, in order to prevent the confidential information from being leaked. All subsidiaries have consolidated and analyzed customer complaints and dispute cases regularly. The customer complaints caused by the subsidiaries regarding the usage of personal information in 2024 have all been solved and closed, and there has been no material violation incidents of personal information protection in 2024.

Training related to corporate governance, ethical management and prevention of insider trading：

1. Trainings on legal compliance

The Company is planning to integrate education and training programs, including ethical management, personal information protection, and insider-trading prevention via e-Learning system, and establish Learning Plan for every employee in the e-Learning System, and every employee shall retake such training every three years.

In 2024, the company has completed 5875 times of the following training, including but not limited to Anti-Money Laundering, ethical corporate management and legal compliance (prevention of insider trading), human rights protection and gender equality, and personal information protection:

Authority	Course	Times	Total Hours
Legal Dept.	Ethical Corporate Management Best Practice Principles	1175	411
Legal Dept.	Personal Information Protection Act	1175	353
Legal Dept.	Say NO to Sexual Harassment at Workplace	1175	1058
AML Dept.	Introduction to Anti-Money Laundering	1175	153
AML Dept.	Case Study of Anti-Money Laundering	1175	235

2. Training on Product Legal Compliance：

In order to expand the business of the Company, 129 product compliance trainings have been held by Legal Department and CFC’s Legal Consulting Department.

Statement of Integrity Statements

The Company requires their director and senior management to issue a statement of Integrity Statements. This Statement will serve as a necessary document for the inauguration of new director and senior management, in order to actively implement the commitment to the integrity management policy. Directors 、 Senior Management